Shipping Logistics
Ciyuantang | Cultivate Inner Peace, Forge Good Karma, and Accompany with Nature
—— Shipping and Logistics ——
Regarding Shipping
Thank you for forging a connection with Ciyuantang! Orders will be reviewed and dispatched within 48 hours after payment (postponed during holidays). You will receive a text message or email notification after the goods are shipped. Customized products will take 10 to 15 working days to be made. Please be patient. If you have any special requirements, please contact our customer service for a note.
Logistics Inquiry
By default, we cooperate with high-quality express delivery services such as SF Express and EMS. Global delivery takes about 5 to 10 days (with slight delays in remote areas). You can check the logistics track in real time through the order page. If there is any abnormality or delay with the package, please feel free to contact our customer service. We will follow up on it for you throughout the process.